How do WhatsApp reminders work?
Our software automatically monitors your member database renewal dates and queues up personalized notifications 3 days before expiry, on the day of expiry, and after expiry — containing their invoice details and direct payment options.
Is my member data protected?
Yes. All data transmissions are securely encrypted. We perform daily automated cloud backups to ensure your member records, fee history, and payment data are completely safe.
Can I import my existing member database?
Yes, we assist in importing your current member directory from Excel, CSV, or physical registers. Our customer success team handles the import for you free of charge.
Is there any charge or hidden cost?
The software is free for the first 3 months — no credit card, no setup fees, no hidden charges. After your 3-month trial, the plan is ₹2,000/year with all features included. You can also export all your data anytime.
Can my staff use the system too?
Yes. You can configure staff roles with restricted access. Staff can register check-ins and payments, but sensitive settings and analytics remain locked to the owner dashboard.
What payment methods are supported for logging?
asterisks supports recording payments made via Cash, UPI, Credit/Debit Card, Net Banking, and Bank Transfer — so your collections log always stays accurate regardless of how members pay.
